Incidents | Zwapgrid Incidents reported on status page for Zwapgrid https://status.zwapgrid.com/ https://d1lppblt9t2x15.cloudfront.net/logos/57f669954862a47b6e35b33be6a012fb.png Incidents | Zwapgrid https://status.zwapgrid.com/ en zwapgrid.com recovered https://status.zwapgrid.com/ Tue, 21 Apr 2026 19:05:56 +0000 https://status.zwapgrid.com/#ce673081f19834d4993478a9b1e58c8862ec7162ac69e7d29c0b4533455c6af4 zwapgrid.com recovered zwapgrid.com went down https://status.zwapgrid.com/ Tue, 21 Apr 2026 19:04:54 +0000 https://status.zwapgrid.com/#ce673081f19834d4993478a9b1e58c8862ec7162ac69e7d29c0b4533455c6af4 zwapgrid.com went down clients.zwapgrid.com recovered https://status.zwapgrid.com/ Wed, 15 Apr 2026 04:37:18 +0000 https://status.zwapgrid.com/#b22f6e691f995e93246082c2ff2fd20a87123bdc74dbb9bbddd615a1c63656f2 clients.zwapgrid.com recovered clients.zwapgrid.com went down https://status.zwapgrid.com/ Wed, 15 Apr 2026 04:24:02 +0000 https://status.zwapgrid.com/#b22f6e691f995e93246082c2ff2fd20a87123bdc74dbb9bbddd615a1c63656f2 clients.zwapgrid.com went down clients.zwapgrid.com recovered https://status.zwapgrid.com/ Tue, 14 Apr 2026 16:07:05 +0000 https://status.zwapgrid.com/#7c0feafd3dc5e5a8fe6718c763967ffb8641c334a49f5e487e0f4271f2deecb8 clients.zwapgrid.com recovered Client Portal is unavailable https://status.zwapgrid.com/incident/871432 Tue, 14 Apr 2026 14:37:00 -0000 https://status.zwapgrid.com/incident/871432#fc95c76f066a3f5c7829ba6e8b6ec7680f6283c6b31bb6c48da1869fc7a2fbc4 We are investigation service unavailability with the Client Portal due to a dependency on a third party service. clients.zwapgrid.com went down https://status.zwapgrid.com/ Tue, 14 Apr 2026 14:04:04 +0000 https://status.zwapgrid.com/#7c0feafd3dc5e5a8fe6718c763967ffb8641c334a49f5e487e0f4271f2deecb8 clients.zwapgrid.com went down clients.zwapgrid.com recovered https://status.zwapgrid.com/ Wed, 08 Apr 2026 14:44:56 +0000 https://status.zwapgrid.com/#bb8611d164e8fff11f5e03f9cb55bf61f02fdf4ffa53222e778b98a7bc1924bb clients.zwapgrid.com recovered clients.zwapgrid.com went down https://status.zwapgrid.com/ Wed, 08 Apr 2026 14:24:50 +0000 https://status.zwapgrid.com/#bb8611d164e8fff11f5e03f9cb55bf61f02fdf4ffa53222e778b98a7bc1924bb clients.zwapgrid.com went down Web portals SSL certificates renewal https://status.zwapgrid.com/incident/742655 Mon, 13 Oct 2025 16:00:00 -0000 https://status.zwapgrid.com/incident/742655#1327af2626eb330b57502db267b8b0adabf125a883a2a5b69d6c0a52ef3e1cce We are renewing the SSL certificates for our web portals. Therefore, you might see a certificate warning for a short period of time. System Degradation Incident https://status.zwapgrid.com/incident/714013 Thu, 28 Aug 2025 07:32:00 -0000 https://status.zwapgrid.com/incident/714013#f8b3198467d7976a6206d8970056d9b5e981676722fd18312e4dac2da63edd60 Components Affected: Message Queues 10:02 CEST - Resolved The issue has been fully resolved. Our team has confirmed that all systems are operating as normal, and all messages in the queue have been processed without any data loss. 09:32 CEST - Investigating We are currently investigating a potential degradation in our message queues, which may be causing delays in message delivery. We will provide an update as soon as more information is available. We will conduct a post-mortem to analyze the root cause and will provide a full summary in our official incident report. Upgrading portals https://status.zwapgrid.com/incident/580568 Mon, 26 May 2025 16:30:00 -0000 https://status.zwapgrid.com/incident/580568#ee5c6c6985cb995f953cd1b674fa49cd1dcca35a2fa6cd5dcfe1fa0288782add The online portals might be unavailable intermittently whilst we implement a critical change. You may be logged out from your current session. Upgrade to the production environment https://status.zwapgrid.com/incident/522654 Tue, 04 Mar 2025 17:00:00 -0000 https://status.zwapgrid.com/incident/522654#e1b5bfa3faf0a99a08eb8155ec906170b5bd4eadab166408a928efc1a9c79923 Services will be unavailable whilst we deploy changes to our production infrastructure Scheduled maintenance https://status.zwapgrid.com/incident/498908 Mon, 20 Jan 2025 17:45:26 -0000 https://status.zwapgrid.com/incident/498908#f4334e23a32487273812e49026cccaa6663429a9400d77dc7eae557363254608 We will have scheduled maintenance to our production environment which could mean temporary outage of certain services. Zwapgrid.com was down https://status.zwapgrid.com/incident/483333 Tue, 17 Dec 2024 15:00:00 -0000 https://status.zwapgrid.com/incident/483333#d33c66f7d2d280f029cb97d3610a6368c6881ef7ed28ddc0f989fdb012a75ce6 There was a short outage of our homepage at www.zwapgrid.com whilst we moved to a new website platform, due to changes that were necessary to our DNS and SSL certificates. No other services were affected. API maintenance https://status.zwapgrid.com/incident/477238 Fri, 13 Dec 2024 18:00:16 -0000 https://status.zwapgrid.com/incident/477238#4a4f19f5b7e5a2825da99ddcce905f86acdb0c13207ceab0e982d7ce66e24648 Maintenance completed API maintenance https://status.zwapgrid.com/incident/477238 Fri, 13 Dec 2024 17:00:16 -0000 https://status.zwapgrid.com/incident/477238#5ca06b3afb65bf5f9fe3bf4e6044563247d1b877f9030e364b6ecf0ce75e0bc8 We are making a change to the cyphers that we support in order to improve the security of our APIs. File.1 was unavailable temporarily https://status.zwapgrid.com/incident/469263 Thu, 28 Nov 2024 12:28:00 -0000 https://status.zwapgrid.com/incident/469263#14ee7dcbe0ede91a13a6a54532b56109719d79dd2eb07bb8ca8e35d33eabc43c The incident was caused by an SSL connect error at fileone.zwapgrid.com, affecting monitors across Asia, Europe, and North America. The issue resolved itself quickly within seconds as monitors in all regions recovered. The incident was set to automatically resolve after a brief waiting period.