Incidents | Zwapgrid Incidents reported on status page for Zwapgrid https://status.zwapgrid.com/ https://d1lppblt9t2x15.cloudfront.net/logos/57f669954862a47b6e35b33be6a012fb.png Incidents | Zwapgrid https://status.zwapgrid.com/ en Web portals SSL certificates renewal https://status.zwapgrid.com/incident/742655 Mon, 13 Oct 2025 16:15:00 -0000 https://status.zwapgrid.com/incident/742655#32ce1a0e1b0574454cc550d06cfbbf02ae1006f3d379e54c515354618776453e Maintenance completed Web portals SSL certificates renewal https://status.zwapgrid.com/incident/742655 Mon, 13 Oct 2025 16:15:00 -0000 https://status.zwapgrid.com/incident/742655#32ce1a0e1b0574454cc550d06cfbbf02ae1006f3d379e54c515354618776453e Maintenance completed Web portals SSL certificates renewal https://status.zwapgrid.com/incident/742655 Mon, 13 Oct 2025 16:15:00 -0000 https://status.zwapgrid.com/incident/742655#32ce1a0e1b0574454cc550d06cfbbf02ae1006f3d379e54c515354618776453e Maintenance completed onboarding.zwapgrid.com recovered https://status.zwapgrid.com/ Mon, 13 Oct 2025 16:10:40 +0000 https://status.zwapgrid.com/#04d11260bb3f3141545a1b6a65db9ed057a5ce55073404a4fad4266c1e553985 onboarding.zwapgrid.com recovered fileone.zwapgrid.com recovered https://status.zwapgrid.com/ Mon, 13 Oct 2025 16:10:29 +0000 https://status.zwapgrid.com/#86ef0e902a716282410bb536fc0bdafe707ed73d8c960b01b979b4ca66e065d8 fileone.zwapgrid.com recovered fileone.zwapgrid.com went down https://status.zwapgrid.com/ Mon, 13 Oct 2025 16:07:27 +0000 https://status.zwapgrid.com/#86ef0e902a716282410bb536fc0bdafe707ed73d8c960b01b979b4ca66e065d8 fileone.zwapgrid.com went down clients.zwapgrid.com recovered https://status.zwapgrid.com/ Mon, 13 Oct 2025 16:07:04 +0000 https://status.zwapgrid.com/#641a71b59c3ec93a52e30aa66b5828200c681ed2ca2f1437f061e3652e304ff5 clients.zwapgrid.com recovered onboarding.zwapgrid.com went down https://status.zwapgrid.com/ Mon, 13 Oct 2025 16:06:57 +0000 https://status.zwapgrid.com/#04d11260bb3f3141545a1b6a65db9ed057a5ce55073404a4fad4266c1e553985 onboarding.zwapgrid.com went down clients.zwapgrid.com went down https://status.zwapgrid.com/ Mon, 13 Oct 2025 16:00:47 +0000 https://status.zwapgrid.com/#641a71b59c3ec93a52e30aa66b5828200c681ed2ca2f1437f061e3652e304ff5 clients.zwapgrid.com went down Web portals SSL certificates renewal https://status.zwapgrid.com/incident/742655 Mon, 13 Oct 2025 16:00:00 -0000 https://status.zwapgrid.com/incident/742655#1327af2626eb330b57502db267b8b0adabf125a883a2a5b69d6c0a52ef3e1cce We are renewing the SSL certificates for our web portals. Therefore, you might see a certificate warning for a short period of time. Web portals SSL certificates renewal https://status.zwapgrid.com/incident/742655 Mon, 13 Oct 2025 16:00:00 -0000 https://status.zwapgrid.com/incident/742655#1327af2626eb330b57502db267b8b0adabf125a883a2a5b69d6c0a52ef3e1cce We are renewing the SSL certificates for our web portals. Therefore, you might see a certificate warning for a short period of time. Web portals SSL certificates renewal https://status.zwapgrid.com/incident/742655 Mon, 13 Oct 2025 16:00:00 -0000 https://status.zwapgrid.com/incident/742655#1327af2626eb330b57502db267b8b0adabf125a883a2a5b69d6c0a52ef3e1cce We are renewing the SSL certificates for our web portals. Therefore, you might see a certificate warning for a short period of time. clients.zwapgrid.com recovered https://status.zwapgrid.com/ Tue, 30 Sep 2025 21:07:41 +0000 https://status.zwapgrid.com/#4abe1657cce47d84b9ffccfe32f4f5b8410c1c3d651f5366776eb148417362ae clients.zwapgrid.com recovered clients.zwapgrid.com went down https://status.zwapgrid.com/ Tue, 30 Sep 2025 21:06:23 +0000 https://status.zwapgrid.com/#4abe1657cce47d84b9ffccfe32f4f5b8410c1c3d651f5366776eb148417362ae clients.zwapgrid.com went down System Degradation Incident https://status.zwapgrid.com/incident/714013 Thu, 28 Aug 2025 07:32:00 -0000 https://status.zwapgrid.com/incident/714013#f8b3198467d7976a6206d8970056d9b5e981676722fd18312e4dac2da63edd60 Components Affected: Message Queues 10:02 CEST - Resolved The issue has been fully resolved. Our team has confirmed that all systems are operating as normal, and all messages in the queue have been processed without any data loss. 09:32 CEST - Investigating We are currently investigating a potential degradation in our message queues, which may be causing delays in message delivery. We will provide an update as soon as more information is available. We will conduct a post-mortem to analyze the root cause and will provide a full summary in our official incident report. System Degradation Incident https://status.zwapgrid.com/incident/714013 Thu, 28 Aug 2025 07:32:00 -0000 https://status.zwapgrid.com/incident/714013#f8b3198467d7976a6206d8970056d9b5e981676722fd18312e4dac2da63edd60 Components Affected: Message Queues 10:02 CEST - Resolved The issue has been fully resolved. Our team has confirmed that all systems are operating as normal, and all messages in the queue have been processed without any data loss. 09:32 CEST - Investigating We are currently investigating a potential degradation in our message queues, which may be causing delays in message delivery. We will provide an update as soon as more information is available. We will conduct a post-mortem to analyze the root cause and will provide a full summary in our official incident report. Upgrading portals https://status.zwapgrid.com/incident/580568 Mon, 26 May 2025 16:35:00 -0000 https://status.zwapgrid.com/incident/580568#9fb833a47249be8fbb7d26dc9c9990380b4b174a2309af87b80dd053a994aa35 Maintenance completed Upgrading portals https://status.zwapgrid.com/incident/580568 Mon, 26 May 2025 16:35:00 -0000 https://status.zwapgrid.com/incident/580568#9fb833a47249be8fbb7d26dc9c9990380b4b174a2309af87b80dd053a994aa35 Maintenance completed Upgrading portals https://status.zwapgrid.com/incident/580568 Mon, 26 May 2025 16:35:00 -0000 https://status.zwapgrid.com/incident/580568#9fb833a47249be8fbb7d26dc9c9990380b4b174a2309af87b80dd053a994aa35 Maintenance completed Upgrading portals https://status.zwapgrid.com/incident/580568 Mon, 26 May 2025 16:30:00 -0000 https://status.zwapgrid.com/incident/580568#ee5c6c6985cb995f953cd1b674fa49cd1dcca35a2fa6cd5dcfe1fa0288782add The online portals might be unavailable intermittently whilst we implement a critical change. You may be logged out from your current session. Upgrading portals https://status.zwapgrid.com/incident/580568 Mon, 26 May 2025 16:30:00 -0000 https://status.zwapgrid.com/incident/580568#ee5c6c6985cb995f953cd1b674fa49cd1dcca35a2fa6cd5dcfe1fa0288782add The online portals might be unavailable intermittently whilst we implement a critical change. You may be logged out from your current session. Upgrading portals https://status.zwapgrid.com/incident/580568 Mon, 26 May 2025 16:30:00 -0000 https://status.zwapgrid.com/incident/580568#ee5c6c6985cb995f953cd1b674fa49cd1dcca35a2fa6cd5dcfe1fa0288782add The online portals might be unavailable intermittently whilst we implement a critical change. You may be logged out from your current session. Upgrade to the production environment https://status.zwapgrid.com/incident/522654 Tue, 04 Mar 2025 18:00:00 -0000 https://status.zwapgrid.com/incident/522654#3eebda070af808c67417ca2e19a5b9ecbc93232378fd2cf3d761b97e6d5b2b71 Maintenance completed Upgrade to the production environment https://status.zwapgrid.com/incident/522654 Tue, 04 Mar 2025 18:00:00 -0000 https://status.zwapgrid.com/incident/522654#3eebda070af808c67417ca2e19a5b9ecbc93232378fd2cf3d761b97e6d5b2b71 Maintenance completed Upgrade to the production environment https://status.zwapgrid.com/incident/522654 Tue, 04 Mar 2025 18:00:00 -0000 https://status.zwapgrid.com/incident/522654#3eebda070af808c67417ca2e19a5b9ecbc93232378fd2cf3d761b97e6d5b2b71 Maintenance completed Upgrade to the production environment https://status.zwapgrid.com/incident/522654 Tue, 04 Mar 2025 18:00:00 -0000 https://status.zwapgrid.com/incident/522654#3eebda070af808c67417ca2e19a5b9ecbc93232378fd2cf3d761b97e6d5b2b71 Maintenance completed Upgrade to the production environment https://status.zwapgrid.com/incident/522654 Tue, 04 Mar 2025 18:00:00 -0000 https://status.zwapgrid.com/incident/522654#3eebda070af808c67417ca2e19a5b9ecbc93232378fd2cf3d761b97e6d5b2b71 Maintenance completed Upgrade to the production environment https://status.zwapgrid.com/incident/522654 Tue, 04 Mar 2025 17:00:00 -0000 https://status.zwapgrid.com/incident/522654#e1b5bfa3faf0a99a08eb8155ec906170b5bd4eadab166408a928efc1a9c79923 Services will be unavailable whilst we deploy changes to our production infrastructure Upgrade to the production environment https://status.zwapgrid.com/incident/522654 Tue, 04 Mar 2025 17:00:00 -0000 https://status.zwapgrid.com/incident/522654#e1b5bfa3faf0a99a08eb8155ec906170b5bd4eadab166408a928efc1a9c79923 Services will be unavailable whilst we deploy changes to our production infrastructure Upgrade to the production environment https://status.zwapgrid.com/incident/522654 Tue, 04 Mar 2025 17:00:00 -0000 https://status.zwapgrid.com/incident/522654#e1b5bfa3faf0a99a08eb8155ec906170b5bd4eadab166408a928efc1a9c79923 Services will be unavailable whilst we deploy changes to our production infrastructure Upgrade to the production environment https://status.zwapgrid.com/incident/522654 Tue, 04 Mar 2025 17:00:00 -0000 https://status.zwapgrid.com/incident/522654#e1b5bfa3faf0a99a08eb8155ec906170b5bd4eadab166408a928efc1a9c79923 Services will be unavailable whilst we deploy changes to our production infrastructure Upgrade to the production environment https://status.zwapgrid.com/incident/522654 Tue, 04 Mar 2025 17:00:00 -0000 https://status.zwapgrid.com/incident/522654#e1b5bfa3faf0a99a08eb8155ec906170b5bd4eadab166408a928efc1a9c79923 Services will be unavailable whilst we deploy changes to our production infrastructure Scheduled maintenance https://status.zwapgrid.com/incident/498908 Mon, 20 Jan 2025 19:31:57 -0000 https://status.zwapgrid.com/incident/498908#a887367f8e3cb91c67fd10da8a5e7b7c5575776e5f422272f3349d99694d5e97 Maintenance completed Scheduled maintenance https://status.zwapgrid.com/incident/498908 Mon, 20 Jan 2025 19:31:57 -0000 https://status.zwapgrid.com/incident/498908#a887367f8e3cb91c67fd10da8a5e7b7c5575776e5f422272f3349d99694d5e97 Maintenance completed Scheduled maintenance https://status.zwapgrid.com/incident/498908 Mon, 20 Jan 2025 19:31:57 -0000 https://status.zwapgrid.com/incident/498908#a887367f8e3cb91c67fd10da8a5e7b7c5575776e5f422272f3349d99694d5e97 Maintenance completed Scheduled maintenance https://status.zwapgrid.com/incident/498908 Mon, 20 Jan 2025 19:31:57 -0000 https://status.zwapgrid.com/incident/498908#a887367f8e3cb91c67fd10da8a5e7b7c5575776e5f422272f3349d99694d5e97 Maintenance completed Scheduled maintenance https://status.zwapgrid.com/incident/498908 Mon, 20 Jan 2025 19:31:57 -0000 https://status.zwapgrid.com/incident/498908#a887367f8e3cb91c67fd10da8a5e7b7c5575776e5f422272f3349d99694d5e97 Maintenance completed Scheduled maintenance https://status.zwapgrid.com/incident/498908 Mon, 20 Jan 2025 17:45:26 -0000 https://status.zwapgrid.com/incident/498908#f4334e23a32487273812e49026cccaa6663429a9400d77dc7eae557363254608 We will have scheduled maintenance to our production environment which could mean temporary outage of certain services. Scheduled maintenance https://status.zwapgrid.com/incident/498908 Mon, 20 Jan 2025 17:45:26 -0000 https://status.zwapgrid.com/incident/498908#f4334e23a32487273812e49026cccaa6663429a9400d77dc7eae557363254608 We will have scheduled maintenance to our production environment which could mean temporary outage of certain services. Scheduled maintenance https://status.zwapgrid.com/incident/498908 Mon, 20 Jan 2025 17:45:26 -0000 https://status.zwapgrid.com/incident/498908#f4334e23a32487273812e49026cccaa6663429a9400d77dc7eae557363254608 We will have scheduled maintenance to our production environment which could mean temporary outage of certain services. Scheduled maintenance https://status.zwapgrid.com/incident/498908 Mon, 20 Jan 2025 17:45:26 -0000 https://status.zwapgrid.com/incident/498908#f4334e23a32487273812e49026cccaa6663429a9400d77dc7eae557363254608 We will have scheduled maintenance to our production environment which could mean temporary outage of certain services. Scheduled maintenance https://status.zwapgrid.com/incident/498908 Mon, 20 Jan 2025 17:45:26 -0000 https://status.zwapgrid.com/incident/498908#f4334e23a32487273812e49026cccaa6663429a9400d77dc7eae557363254608 We will have scheduled maintenance to our production environment which could mean temporary outage of certain services. Zwapgrid.com was down https://status.zwapgrid.com/incident/483333 Tue, 17 Dec 2024 15:00:00 -0000 https://status.zwapgrid.com/incident/483333#d33c66f7d2d280f029cb97d3610a6368c6881ef7ed28ddc0f989fdb012a75ce6 There was a short outage of our homepage at www.zwapgrid.com whilst we moved to a new website platform, due to changes that were necessary to our DNS and SSL certificates. No other services were affected. API maintenance https://status.zwapgrid.com/incident/477238 Fri, 13 Dec 2024 18:00:16 -0000 https://status.zwapgrid.com/incident/477238#4a4f19f5b7e5a2825da99ddcce905f86acdb0c13207ceab0e982d7ce66e24648 Maintenance completed API maintenance https://status.zwapgrid.com/incident/477238 Fri, 13 Dec 2024 18:00:16 -0000 https://status.zwapgrid.com/incident/477238#4a4f19f5b7e5a2825da99ddcce905f86acdb0c13207ceab0e982d7ce66e24648 Maintenance completed API maintenance https://status.zwapgrid.com/incident/477238 Fri, 13 Dec 2024 17:00:16 -0000 https://status.zwapgrid.com/incident/477238#5ca06b3afb65bf5f9fe3bf4e6044563247d1b877f9030e364b6ecf0ce75e0bc8 We are making a change to the cyphers that we support in order to improve the security of our APIs. API maintenance https://status.zwapgrid.com/incident/477238 Fri, 13 Dec 2024 17:00:16 -0000 https://status.zwapgrid.com/incident/477238#5ca06b3afb65bf5f9fe3bf4e6044563247d1b877f9030e364b6ecf0ce75e0bc8 We are making a change to the cyphers that we support in order to improve the security of our APIs. File.1 was unavailable temporarily https://status.zwapgrid.com/incident/469263 Thu, 28 Nov 2024 12:28:00 -0000 https://status.zwapgrid.com/incident/469263#14ee7dcbe0ede91a13a6a54532b56109719d79dd2eb07bb8ca8e35d33eabc43c The incident was caused by an SSL connect error at fileone.zwapgrid.com, affecting monitors across Asia, Europe, and North America. The issue resolved itself quickly within seconds as monitors in all regions recovered. The incident was set to automatically resolve after a brief waiting period.